Answers to common questions

It's a search that starts with a phone number and returns information about who owns it, such as their name, location and carrier.

Yes. We support mobile, landline and many VoIP numbers. Results are usually richest for mobile numbers.

Yes. Heyroles compiles information that is already publicly available or lawfully licensed. You agree not to use results for purposes regulated by the FCRA such as employment, tenancy or credit decisions.

No. Searches are confidential. We never contact, alert or notify the person or number you look up.

Choose a membership for unlimited searches. See the pricing page for current plans. Every plan can be cancelled at any time from your account.

Log in and open Account → Subscription, or use the cancellation page. You keep access until the end of the period you've already paid for.

It's a search that starts with an email address and finds the person and accounts connected to it.

Never. We only show which known breaches an address appeared in, so you can take action.

We merge many sources and rank by confidence, but public data can be out of date. Always confirm important details independently.

Yes. Visit our opt-out page to request removal of your profile.

On the lower driver-side windshield, the driver door jamb, or your registration and insurance documents.

Mainly county recorder, assessor and tax offices, plus municipal permit records. Coverage and how far back records go vary by county.

No. A property report is for research. Before buying, use a licensed title company or attorney for a formal title search and insurance.

No. We match the image file and close copies of it (crops, filters, resizes). We don't identify people from their facial features.

It's used only to run your search. Any copy sent to our servers is deleted within 24 hours, and the preview kept in your browser is cleared when you close the tab.

More than 300 public platforms, including major social networks, gaming services, dating apps, forums and code sites. We only see what's publicly visible.

Yes. Enter a contractor or professional license number and we'll match it to the business and its licensing board record.

No. The federal Driver's Privacy Protection Act (DPPA) restricts access to owner personal information from motor vehicle records. Plate reports show vehicle data only.

No. Heyroles is not a consumer reporting agency under the FCRA. Using results to decide on employment, housing, credit or insurance is prohibited. Use an FCRA-compliant screening service instead.

Court records can be incomplete, sealed, expunged or matched to the wrong person with a similar name. Always confirm details with the court before acting on them.

From public sex offender registries run by each state, which feed the national registry. We show what the states publish and link to the official record.

Registry information is for public safety. Using it to harass, threaten or discriminate against anyone is illegal in every state and breaks our terms.

No. Claiming is always free through your state's official unclaimed property office. We help you find funds and link you to the official claim form.

A company that collects personal information such as your address, phone number, age and relatives, then sells or publishes it. Many people-search sites are data brokers.

We scan broker sites for your profile, submit opt-out requests on your behalf, confirm the removals, then re-scan regularly because brokers often re-list people.

Most brokers process requests within 7–45 days. You'll see each request's status in your dashboard as it moves from found to requested to removed.

Yes. Data Removal members are automatically suppressed from Heyroles search results. Anyone can also request this for free using our opt-out form.

No service can promise that. Some records are public by law (like certain court records), and brokers sometimes re-list data, which is why we keep monitoring and re-submitting.

Yes. The Family plan covers up to 5 people, each with their own scan and progress report.