This Privacy Policy explains how Algora Ventures Limited - C105178 ("Heyroles") collects, uses and protects personal information when you use our website and services, and the choices you have.
1. Information we collect
Information you give us
- Account details such as your name, email address and password.
- Payment information, processed by our payment providers. We do not store full card numbers.
- Messages you send to support.
What you enter when you search
We collect the details you type or upload to run a search, which depend on the search type:
- People search and criminal records: a name, and optionally a city, state or age;
- Phone, email and username lookups: the number, email address or username;
- Property lookup and sex offender search: a street address or ZIP code;
- Business lookup: a company or contractor name and location;
- VIN and license plate lookups: a VIN, or a plate number and state;
- Unclaimed money search: your name (and any past names) and the states you have lived in;
- Reverse image search: the photo you upload or the image link you paste.
Photos for reverse image search
An uploaded photo is used only to run your search and is deleted from our servers within 24 hours. A small preview is kept in your browser's session storage so it can be shown during the search, and is cleared when you close the tab. We match the image itself and do not create facial templates or other biometric identifiers.
Information collected automatically
- Device and browser information, IP address and approximate location.
- Usage data such as pages viewed and features used, collected with cookies. See our Cookie Policy.
Data Removal members
To remove you from data broker sites we process the identifiers you give us (such as names, past and current addresses, phone numbers, emails and date of birth). We use them only to find and remove your listings, monitor for re-listing and suppress you from our own results, and we share them with brokers only as needed to submit your requests.
On a Family plan, the account holder may give us the same identifiers for other household members. We process them on the same basis, and the account holder must be authorized to share them. A member can contact us directly to access or delete their information.
Information in search results
Our results contain information about people, properties, businesses and vehicles obtained from public records, publicly available websites and licensed data providers. Depending on the search, this may include:
- Names, aliases, ages, contact details, current and past addresses, possible relatives and associates, and employment history;
- Public social, forum and marketplace profiles, and the data breaches an email address has appeared in (never passwords);
- Pages and profiles where a photo appears online;
- Property deeds, sale prices, permits, liens, foreclosures and tax assessments from county and municipal offices;
- Business registrations, licenses, officers, liens, court cases and complaints;
- Vehicle specifications, title, accident and history records. Under the DPPA we do not show owner personal information from motor vehicle records;
- Court, arrest and conviction records, and public sex offender registry listings published by state authorities;
- Unclaimed property records reported to state programs.
Section 6 explains how those individuals can opt out.
2. How we use information
- To provide, maintain and improve the Service;
- To process payments and manage subscriptions;
- To prevent fraud and enforce our Terms;
- To send service messages and, with your consent where required, marketing;
- To comply with legal obligations.
3. Legal bases (EU/UK users)
We process personal data on the basis of contract performance, legitimate interests, consent (for example, non-essential cookies) and legal obligation.
4. Sharing
We do not sell your account information. We share data only with:
- Service providers (hosting, payments, analytics, support) bound by contract;
- Authorities when required by law or to protect rights and safety;
- A successor entity in a merger or acquisition.
We never notify the subject of a search that you searched for them.
5. Retention & security
We keep account data while your account is active and for a limited period afterwards to meet legal obligations. Searches and reports linked to your account are kept on the same basis, and you can ask us to delete them at any time. Photos uploaded for reverse image search are deleted within 24 hours.
We use encryption in transit and at rest, access controls and regular security reviews.
6. Your rights & opt-out
Depending on where you live (for example, under the GDPR, UK GDPR or California CCPA/CPRA), you may have the right to access, correct, delete or port your data, to object to or restrict processing, and to withdraw consent.
To remove your profile from our search results, use our opt-out form. Opting out removes your listing from Heyroles, but it does not change the original public record: to correct or seal court records, sex offender registry listings or property filings, contact the court or agency that holds them. To exercise other rights, email contact@heyroles.com.
7. Children
The Service is not intended for anyone under 18, and we do not knowingly collect their data.
8. International transfers
Data may be processed in the United States and other countries. Where required, we rely on safeguards such as Standard Contractual Clauses.
9. Contact
Algora Ventures Limited - C105178, SOHO - Punchbowl Centre, Elia Zammit Street, St Julians, STJ3154, Malta. Email: contact@heyroles.com.